Warranty Policies

Maxview LED TV Warranty Policy – 1-Year Official Warranty in Pakistan

At Maxview, we take pride in the durability, performance, and quality of our LED TVs. To ensure customer confidence and long-term satisfaction, we offer a 1-Year Official Warranty on all Maxview LED TVs purchased in Pakistan. This warranty covers manufacturing defects under normal usage conditions from the date of purchase.

Our goal is to provide a reliable, stress-free after-sales experience, ensuring every customer enjoys smooth and uninterrupted entertainment.

1. What Our Warranty Covers

✔ 1-Year Limited Warranty – Manufacturing Defects

Every Maxview LED TV comes with a 1-year limited warranty covering:

  • Internal components

  • Main PCB board

  • Power supply board

  • Internal circuits and electronic defects

This warranty applies only to issues caused by manufacturing defects and normal household usage.

Maxview TVs are thoroughly tested to meet high-performance standards, and this warranty ensures you receive the quality we promise.

2. How to Claim Your Maxview Warranty

To submit a warranty claim, please follow these simple steps:

1️⃣ Provide Proof of Purchase

Keep your original purchase receipt or invoice, as it is required to validate your warranty claim.

2️⃣ Contact Maxview Customer Support

If you believe your LED TV has a manufacturing defect, reach out to our support team for assistance:

📞 Phone: 0311 76 25 079
📧 Email: maxview85@gmail.com

3️⃣ Product Inspection

Once your claim is registered:

  • Our team will inspect the TV to confirm the issue.

  • If the defect is covered under warranty, repair or replacement will be arranged.

  • Products may need to be brought or shipped to an authorized service center.

  • Transportation costs are the customer’s responsibility unless otherwise stated.

Our authorized technicians ensure safe, professional, and reliable servicing for your Maxview LED TV.

3. Warranty Exclusions (Not Covered)

The Maxview 1-Year Warranty does not cover the following:

❌ Physical / Panel Damage

  • Cracked screen

  • Scratches

  • Pressure marks

  • Broken panels

  • Lines or spots caused by impact or mishandling

❌ Remote Control Damage

The remote is not covered unless the issue is proven to be a manufacturing defect.

❌ Accidental or Improper Usage

  • Spills

  • Drops

  • Mishandling

  • Incorrect installation

  • Use in unstable or dusty environments

❌ Damage from External Factors

  • Voltage fluctuations

  • Power surges

  • Burn marks

  • Lightning or natural disasters

  • Poor home wiring

❌ Unauthorized Repairs

Any repair or modification performed by unauthorized technicians will void the warranty.

❌ Dust, Debris, or Foreign Particles

Issues caused by environmental contamination inside the TV are not covered.

4. Contact Information for Warranty Claims

For all warranty inquiries, inspection requests, or after-sales support, please contact our official service team:

Maxview Customer Support

📞 Phone: 0311 76 25 079
📧 Email: info@maxview.pk / maxview85@gmail.com

Service Center Address

Nakhuda Chowk, Wassan Pura Road
Near AIFALAH Bank, Shad Bagh
Lahore, Pakistan – 54000

( Warranty Policy in Urdu )

  • 1 Year Complete Warranty LED TVs  par kharidari ki tareekh se lagu hogi.

    Warranty Mein Shamil (Covered)

    • Panel (Display) – manufacturing defect ki soorat mein line ka ana , color changing etc .
    • Motherboard / Mainboard – manufacturing defect ki soorat mein (bina external cause ke)
    • Power Supply Board
    • Speakers
    • RAM / Storage (Smart TV Chip) – hang, freeze, ya stuck hone ke issues (bina physical damage ke)
    • Bluetooth / Wi-Fi Module
    • Software Related Issues

       Warranty Mein Shamil Nahi (Not Covered)

      1. Panel Breakage / Physical Damage – Screen ka toot'na, crack hona, ya kisi bhi tarah ka physical damage.
      2. Short Circuit / Burn Damage – Voltage fluctuation, bijli ka jhatka, ya bina stabilizer use kiye hone wala short circuit ya burn damage.
      3. Liquid / Water Damage – Paani, nami, ya kisi bhi liquid spillage se hone wala damage.
      4. Unauthorized Repair – Agar TV kisi ghair-mujaz (non-MaxView) technician se khulwai ya repair karwai gayi ho.
      5. Tempering with Warranty Seal/Sticker – Agar seal ya sticker tampered, missing, ya damaged ho warranty card missing ho .
      6. Natural Disasters – Bijli girna, aag, seelab, ya kisi bhi natural calamity se hone wala nuksan.
      7. Cosmetic Damage – Scratches, dents, ya external body damage jo performance par asar nahi dalte.
      8. Normal Wear and Tear – Time ke sath hone wala normal wear dust etc. 
      9. Third-Party Accessories – Non-original cables, adapters, ya accessories se hone wala damage

         

        Warranty Terms & Conditions

          • Warranty sirf original purchase invoice/receipt ke sath valid hogi.
          • Warranty non-transferable hai — sirf original buyer ke naam par valid.
          • Warranty claim ke liye TV ka complete set (jahan tak mumkin ho) MaxView authorized service center ya shop tak pohanchana zaroori hai.
          • Service/repair time typically 7-15 working days hoga.