Warranty Policies

Maxview LED TV Warranty Policy – 1-Year Official Warranty in Pakistan

At Maxview, we take pride in the durability, performance, and quality of our LED TVs. To ensure customer confidence and long-term satisfaction, we offer a 1-Year Official Warranty on all Maxview LED TVs purchased in Pakistan. This warranty covers manufacturing defects under normal usage conditions from the date of purchase.

Our goal is to provide a reliable, stress-free after-sales experience, ensuring every customer enjoys smooth and uninterrupted entertainment.

1. What Our Warranty Covers

✔ 1-Year Limited Warranty – Manufacturing Defects

Every Maxview LED TV comes with a 1-year limited warranty covering:

  • Internal components

  • Main PCB board

  • Power supply board

  • Internal circuits and electronic defects

This warranty applies only to issues caused by manufacturing defects and normal household usage.

Maxview TVs are thoroughly tested to meet high-performance standards, and this warranty ensures you receive the quality we promise.

2. How to Claim Your Maxview Warranty

To submit a warranty claim, please follow these simple steps:

1️⃣ Provide Proof of Purchase

Keep your original purchase receipt or invoice, as it is required to validate your warranty claim.

2️⃣ Contact Maxview Customer Support

If you believe your LED TV has a manufacturing defect, reach out to our support team for assistance:

📞 Phone: 0311 76 25 079
📧 Email: maxview85@gmail.com

3️⃣ Product Inspection

Once your claim is registered:

  • Our team will inspect the TV to confirm the issue.

  • If the defect is covered under warranty, repair or replacement will be arranged.

  • Products may need to be brought or shipped to an authorized service center.

  • Transportation costs are the customer’s responsibility unless otherwise stated.

Our authorized technicians ensure safe, professional, and reliable servicing for your Maxview LED TV.

3. Warranty Exclusions (Not Covered)

The Maxview 1-Year Warranty does not cover the following:

❌ Physical / Panel Damage

  • Cracked screen

  • Scratches

  • Pressure marks

  • Broken panels

  • Lines or spots caused by impact or mishandling

❌ Remote Control Damage

The remote is not covered unless the issue is proven to be a manufacturing defect.

❌ Accidental or Improper Usage

  • Spills

  • Drops

  • Mishandling

  • Incorrect installation

  • Use in unstable or dusty environments

❌ Damage from External Factors

  • Voltage fluctuations

  • Power surges

  • Burn marks

  • Lightning or natural disasters

  • Poor home wiring

❌ Unauthorized Repairs

Any repair or modification performed by unauthorized technicians will void the warranty.

❌ Dust, Debris, or Foreign Particles

Issues caused by environmental contamination inside the TV are not covered.

4. Contact Information for Warranty Claims

For all warranty inquiries, inspection requests, or after-sales support, please contact our official service team:

Maxview Customer Support

📞 Phone: 0311 76 25 079
📧 Email: info@maxview.pk / maxview85@gmail.com

Service Center Address

Nakhuda Chowk, Wassan Pura Road
Near AIFALAH Bank, Shad Bagh
Lahore, Pakistan – 54000